Operating review · for current hosts
Find the real constraint in your rental.
For Colorado Springs hosts and small-portfolio owners already up and running who want an outside read on what is holding the property back: a clear operating diagnosis and the changes that matter most.
A focused review of a live listing · for current hosts and small portfolios · $349
If your property is already well run, we will tell you that too.
What this is
Two lists back: what to double down on, and what to fix as soon as possible.
An operating review looks at your live listing the way we look at our own portfolio, and tells you where the money and the reviews are leaking. Jake reads every review the listing has ever had, private feedback too, and we book it the way a guest would, all the way to the checkout screen.
It is a specific, prioritized read of your property from an operator who runs Colorado Springs rentals every day.
What we review
The whole operation, from pricing to turnovers.
We look at the levers that actually move revenue and guest experience, and rank them by impact.
Pricing and revenue
Your rate strategy against Colorado Springs seasonality and the local demand pattern: base pricing, min-stays, gap nights, lead-time discounts, and where you are leaving occupancy or ADR on the table.
Listing and ranking
Title, photos, description, and amenities against what actually converts and ranks, plus the platform settings that quietly suppress your listing when they are wrong.
Channel strategy
Whether you are on the right platforms for your property type, and whether each one is set up to work rather than sit dormant.
Guest experience
Your message flow, check-in, and the details that separate a four-star review from a five-star one, and cost you repeat and referral demand when they slip.
Turnover and systems
How turnovers, restocking, and vendors are running, and where a lack of system is showing up as inconsistency guests can feel.
The prioritized fix list
Everything above, ranked. The one or two changes that would move revenue most, next, so you know exactly where to start instead of trying to do all of it.
How it works
A focused engagement with a clear deliverable.
- 01
Fit review
A short email exchange to understand the property, your goals, and whether a review is even the right use of your money. If it is not, we will say so.
- 02
The read
We work through pricing, listing, channels, guest flow, and turnovers against how the property is actually performing.
- 03
Findings and priorities
We walk you through what we found and the prioritized fix list: what to change, in what order, and why it matters.
- 04
Your call
You take the list and run with it. If you would rather we implement it, or take over entirely, that path is open, but there is no obligation.
What you walk away with
A clear read and a short list of what to fix first.
- A diagnosis of where the property is underperforming
- A pricing and calendar read tuned to Colorado Springs demand
- Specific listing and channel changes
- A prioritized fix list ranked by revenue impact
- An answer on whether you need outside help at all
Is this the right path?
The Operating Review fits some hosts and not others.
A good fit if you
- Already run one or more Colorado Springs listings
- Suspect the property could earn more but are not sure where to start
- Want an operator's read on the property
- Are ready to act on a prioritized list
Probably not a fit if you
- Have not launched yet. Launch Advisory is the better starting point
- Want someone to run the property for you. That is full-service
- Are looking for reassurance more than a critique
- Do not intend to change anything the review turns up
What it costs
$349, credited if you sign.
The STR Second Opinion is a flat $349 for the full ten-point audit and prioritized fix list. If you move the property to full-service management within 60 days (one flat rate, 15% of net, no tiers), we credit the entire $349 to your first month. If you don't need us, we will say so, and the fix list is still yours.
Common questions
The Operating Review, answered.
How is this different from a free audit from a management company?
A free audit is usually a sales tool: enough to make you feel a problem, not enough to fix it, aimed at signing you to management. Here, the diagnosis and the fix list are the deliverable, whether or not you ever work with us again.
Will you just tell me to hand it over to you?
No. If your property is already well run, we will tell you that. A review that always ended in a sales pitch would be worthless.
Can you implement the changes for me?
If you want us to. Some owners take the list and run it themselves, some ask us to implement specific pieces, and some decide to move to full-service. All three are fine, and none are required.
Do I need to be in Colorado Springs?
The property should be in or near Colorado Springs, since local demand knowledge is most of the value. You can be anywhere. Plenty of the owners we review are out of state.
What if I have more than one property?
We review small portfolios too. The $349 covers one property; a second and third are scoped by email and priced before you commit to anything.
Send an Inquiry
Let's see if the property is a fit.
Tell us about the property, even if you already have a manager. Start with a short note through this form or by email.
Question 1 of 2
Where is the property?
Prefer email? hello@sunmountainstays.com
No obligation. We'll only use your details to follow up about managing your property. Privacy Policy.
Sun Mountain Stays